RETURNS & DAMAGED PRODUCTS
Sunset Park Massage maintains a 30 day return policy for returnable items beginning with the date of delivery, Verified through tracking information and/or receipt. This means the returned product must be in the possession of Sunset Park Massage within 30 days of delivery.
We promise to move quickly.
Sunset Park is a discount massage supply warehouse. Because we offer such reasonable prices, most of which are far below the full retail price, we cannot afford to accept returns on items that cannot be resold as new.
Further, consumables such as disposable headrest covers, massage oils, cremes, and lotions, videos, books and software and brochures are also NOT RETURNABLE.
All items covered in leather or vinyl, including bolsters, massage tables, and chairs, body cushions, etc., are inspected for visible flaws before they leave the store. Items with torn or damaged fabric are not returnable for credit.
AFTER 30 DAYS, ALL SALES ARE FINAL
Any issues after 30 days must be addressed to the manufacturer directly, as they fall under the manufacturer's warranty.