Frequently Asked Questions For Spa Owners
With Water Werks Equipment.

How big should my hot water heater be?

There is a formula to use to determine your particular needs. Click on the WaterWerks Hot Water Recipe link and you will find lots of information on this.

How long should I book hydrotherapy treatments for?

Use the Treatment section link for examples to help you. In addition, time your staff during the training sessions to determine how long your particular treatments are taking in your spa. Be sure to include time for set-up and also time for clean-up.

How long should the actual hydrotherapy portion of the treatment last?

Typically, a vichy shower is running on the guest about 10 to 12 minutes. Most folks get the best results within that timeframe. A typical vichy treatment with a scots hose treatment is a total of about 15 minutes split evenly between the two. A typical tub treatment is usually no more than 30 minutes.

Will my contractor know how to install this?

We provide very clear and easy to follow rough-in and installation instructions. All WaterWerks installations involve basic plumbing easily within the grasp of any competent plumber.

How much space will the equipment take up?

Refer to the room layout drawings in the PDF files provided on this website.

If I can only have one, which would you recommend, a vichy shower or a tub?

If it comes down to one or the other, we recommend a vichy shower, simply because it is the most versatile piece of hydrotherapy equipment and room set-up. You can perform many different services using a vichy shower, they are less expensive than hydrotherapy tubs and you have more retail opportunities based on the different types of services a vichy shower offers.

Does WaterWerks have a warranty on all parts? How does that compare with the competition?

WaterWerks has a Limited 5 Year Warranty on all of our products. This warranty covers defective parts and workmanship. The competition typically offers 1 year warranties and usually include whatever the individual parts manufacturers offer such as a 1 year warranty on the showerheads.

Does any other manufacturers of hydrotherapy equipment use stainless steel and solid brass components?

No other manufacturer of hydrotherapy uses all stainless steel and solid brass components in their products. This is one of the main reasons why WaterWerks can offer a 5 year warranty.

How much do we charge for the vichy or tub treatment?

This is a very good question. The answer is in the results of your market analysis. What are other spas in the area charging? What is our total cost of the service? (Product, hot water, payroll, overhead, etc...) Then, what is our profit margin goal? Then you can be competitive with other spas in the area.